xv, 204 pages ; 24 cm.
Requested by faculty, T. Williams
Includes bibliographical references and index.
1. The Scene Size-UP
2. Managing the Unpredictable Workplace through Rhetorical Work
3. A Rhetorical History of a Developing Field
4. Studying the Unpredictable Workplace
5. Using Multisensory Invention in the Unpredictable Workplace
6. Integrating Distributed Cognition, Memory, and Writing into the Unpredictable Workplace
7. Preparing Communcatiors for Unpredictable Workplaces
'Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace' details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the emergency medical services (EMS) workplace, this text contributes to our theoretical, methodological, and practical understandings of the situations-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills - learned and innate - that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing.
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