Bridging the soft skills gap : how to teach the missing basics to today's young talent / Bruce Tulgan
Book | 2015
Available at Gateway-Racine Campus General Collection (HF 5381 T7.57 2015)

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Gateway-Racine Campus General Collection HF 5381 T7.57 2015 Available
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Description
xvii, 270 pages ; 24 cm
Note
Includes index.
Contents
Part One: The Soft Skills Gap
Prologue: Meet the Newest New Young Workforce
Ch.1 The Soft Skills Gap
The Soft Skills Gap: Growing Steadily from Gen X to Gen Y to Gen Z -- Something Much Larger Is Going on Here: The Post-Boomer Generational Shift -- Gen Zers Are the Ultimate Non-Conformists in an Age of Non-Comformism -- The Soft Skills Gap: The Missing Basics in Today's Young Talent -- Face the Hard Realities of the Soft Skills Gap
Ch.2 You Can't Hire Your Way Around the Soft Skills Gap
Staffing Strategy and Hiring -- On-Boarding and Up-to-Speed Training -- Performance Mangement and Talent Development -- Ongoing Training -- The Human Element: What Role Are You Going to Play? -- Becoming a Teaching Style Manager -- Take It to the Next Level
Ch.3 Unlocking the Power of Soft Skills
Drill Down: The Missing Basics -- Unlocking the Power of Soft Skills -- Unlocking the Power: The Rest of This Book
Part Two: How to Teach the Missing Basics to Today's Young Talent
Ch.4 How to Teach the Missing Basics of Professionalism to Today's Young Talent: How to Teach Self-Evaluation
Self-Evaluation: Lesson Plan 1 - Introduction
Self-Evaluation: Lesson Plan 2 - Evaluating Yourself on Ability, Skill, and Will
Self-Evaluation: Lesson Plan 3 - Evaluating Yourself on Productivity, Quality, and Behavior
Self-Evaluation: Lesson Plan 4 - Evaluating Yourself on the Key Soft Skills Competencies
Self-Evaluation: Lesson Plan 5 - Drill Down on Understanding the Key Soft Skills
Self-Evaluation: Lesson Plan 6 - Explore Your Own Successes with the Key Soft Skills
How to Teach Personal Responsibility
Personal Responsibility: Lesson Plan 1 - Introduction
Personal Responsibility: Lesson Plan 2 - All the Factors That Are in Your Way
Personal Responsibility: Lesson Plan 3 - Considering the Most Common Factors That Get in the Way at Work
Personal Responsibility: Lesson Plan 4 - Response Power
How to Teach Positive Attitude
Positive Attitude: Lesson Plan 1 - Considering Theories of How to Be Your Best at Work
Positive Attitude: Lesson Plan 2 - Defining "Good Attitude" Behaviors with Your Team - or Any Individual
Positive Attitude: Lesson Plan 3 - Considering Common Bad Attitudes
Positive Attitude: Lesson Plan 4 - Considering Good Attitude Behaviors
Positive Attitude: Lesson Plan 5 - For Individual Employees Who Need an Attitude Adjustment
How To Teach Good Work Habits
Good Work Habits: Lesson Plan 1 - Introduction
Good Work Habits: Lesson Plan 2 - Self-Assessment
Good Work Habits: Lesson Plan 3 - Self-Improvement Planning
Good Work Habits: Lesson Plan 4 - Wellness
Good Work Habits: Lesson Plan 5 - Planning a Wellness Initiative
Good Work Habits: Lesson Plan 6 - Self-Presentation
Good Work Habits: Lesson Plan 7 - Using a time Log to Start Living by a Schedule
Good Work Habits: Lesson Plan 8 - How to Make a Basic Project Plan
Good Work Habits: Lesson Plan 9 - Taking Notes and Making Checklists
Good Work Habits: Lesson Plan 10 - Doing a Time/Motion Study on Yourself
Good Work Habits: Lesson Plan 11 - Spotlight on Follow-Through
Good Work Habits: Lesson 12 - Going the Extra Mile
How to Teach People Skills
People Skills: Lesson Plan 1 - Interpersonal Communication
People Skills: Lesson Plan 2 - Self-Assessing Interpersonal Communication
People Skills: Lesson Plan 3 - Learning to Use the "People List"
People Skills: Lesson Plan 4 - Putting More Structure into Your Communication
People Skills: Lesson Plan 5 - Putting More Substance into Your Communication
People Skills: Lesson Plan 6 - Preparing for Meetings
People Skills: Lesson Plan 7 - Email Best Practices
People Skills: Lesson Plan 8 - Communicating Remotely
Ch.5 How to Teach the Missing Basics of Critical Thinking to Today's Young Talent
How to Teach Proactive Learning
Proactive Learning: Lesson Plan 1 - Proactive Learning
Proactive Learning: Lesson Plan 2 - Open Mind
Proactive Learning: Lesson Plan 3 - Suspend Judgement, Question Assumptions, and Seek to Learn
Proactive Learning: Lesson Plan 4 - Question Assumptions
Proactive Learning: Lesson Plan 5 - Research
Proactive Learning: Lesson Plan 6 - Study Skills - Building Knowledge
Proactive Learning: Lesson Plan 7 - Practice Skills - Building Skill
Proactive Learning: Lesson Plan 8 - Contemplate Competing Perspectives to Build Wisdom
How to Teach Problem Solving
Problem Solving: Lesosn Plan 1 - Introduction
Problem Solving: Lesson Plan 2 - Preventing or Avoiding Problems Before They Happen
Problem Solving: Lesson Plan 3 - Ready-Made Solutions to Commonly Occurring Problems
Problem Solving: Lesson Plan 4 - Common Denominators and Underlying Principles
Problem Solving: Lesson Plan 5 - Applying the After Action Review Tool
Problem Solving: Lesson Plan 6 - Using the After-Action Review Tool to Learn from Others
How to Teach Decision Making
Decision Making: Lesson Plan 1 - Introduction
Decision Making: Lesson Plan 2 - Information Analysis: Simple Pros and Cons
Decision Making: Lesson Plan 3 - Cause and Effect: Positive Outcomes
Decision Making: Lesson Plan 4 - Cause and Effect: Negative Outcomes
Decision Making: Lesson Plan 5 - Applying the After-Action Review Tool
Decision Making: Lesson Plan 6 - Using the Decision/Action Tree
Ch.6 How to Teach the Missing Basics of Followership to Today's Young Talent
How to Teach Respect for Context
Respect for Context: Lesson Plan 1 - Introduction
Respect for Context: Lesson Plan 2 - Reading the Structure, Rules, Customs, and Leadership
Respect for Context: Lesson Plan 3 - Where Do You Fit?
Respect for Context: Lesson Plan 4 - How Can You Adapt?
Respect for Context: Lesson Plan 5 - Context-Limiting Factors
Respect for Context: Lesson Plan 6 - Complicated Relationships
Respect for Context: Lesson Plan 7 - Positive Contexts
Respect for Context: Lesson Plan 8 - Negative Contexts
Respect for Context: Lesson Plan 9 - Dealing with People with Bad Attitudes
Respect for Context: Lesson Plan 10 - Dealing with People with Great Attitudes
How to Teach Good Citizenship
Good Citizenship: Lesson Plan 1 - Introduction
Good Citizenship: Lesson Plan 2 - The "Respect for Others" Models
Good Citizenship: Lesson Plan 3 - The "Best Interests" Model
Good Citizenship: Lesson Plan 4 - The "Civic" Model
Good Citizenship: Lesson Plan 5 - The "Communitarian" Model
Good Citizenship: Lesson Plan 6 - The "Common Sense" Model
Good Citizenship: Lesson Plan 7 - The "Solid Standards" Model
Good Citizenship: Lesson Plan 8 - The "Personal Sacrifice" Model
Good Citizenship: Lesson Plan 9 - The Theodore Roosevelt Model
Good Citizenship: Lesson Plan 10 - Create Your Own Model
How to Teach Service
Service: Lesson Plan 1 - Introduction
Service: Lesson Plan 2 - Common Myths About "Service" in the Workplace
Service: Lesson Plan 3 - Realities About Service in the Workplace
Service: Lesson Plan 4 - Myths Versus Realities in the Workplace
Service: Lesson Plan 5 - The "Be a Great Employee" Model of Service
Service: Lesson Plan 6 - The "Service" Approach to One-on-One Between Managers and Direct Reports
Service: Lesson Plan 7 - The Service Approach to Meeting Attendance and Participation
Service: Lesson Plan 8 - Helping Your Boss Monitor Your Performance
Service: Lesson Plan 9 - Putting Yourself on a Performance Improvement Plan
How to Teach Teamwork
Teamwork: Lesson Plan 1 - Introduction
Teamwork: Lesson Plan 2 - Defining the Dimensions of Teamwork
Teamwork: Lesson Plan 3 - Your Role in Relation to the Mission
Teamwork: Lesson Plan 4 - Coordinating, Cooperating, and Collaborating with Others
Teamwork: Lesson Plan 5 - Supporting and Celebrating the Success of Others
Teamwork: Lesson Plan 6 - Identifying Your "Go To" People and Building Relationships with Them
Teamwork: Lesson Plan 7 - Becoming a "Go To" Person for Others
Teamwork: Lesson Plan 8 - Using Influence to Get Things Done
Teamwork: Lesson Plan 9 - Consider the Lessons About Teamwork from This U.S. Air Force Special Operations Team
Summary
Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership, complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use.
[REPLACEMENT] PRF (99-PRF-9)
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