Administrative assistant's and secretary's handbook / James Stroman, Kevin Wilson, Jennifer Wauson
Book | American Management Association | 2012 | 4th ed.
Available at Gateway-Kenosha Campus General Collection (HF 5547.5 S8.16 2012) plus 1 more

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Location Call No. Status
Gateway-Kenosha Campus General Collection HF 5547.5 S8.16 2012 Available
Gateway-Racine Campus General Collection HF 5547.5 S8.16 2012 c.2 Available
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4th ed.
xvi, 591 p. : ill. ; 26 cm.
Includes index.
Section 1: General procedures
Ch.1 Overview for the new administrative assistant
Ch.2 Daily routine
Ch.3 Telephone usage
Ch.4 Mail services and shipping
Ch.5 Travel arrangements
Ch.6 Meetings
Ch.7 Time management
Ch.8 Keeping accurate records
Section 2: Office equipment and computers
Ch.9 Office equipment
Ch.10 Using Microsoft windows
Ch.11 Using Apple Macintosh
Ch.12 Email
Ch.13 Using the Internet
Ch.14 Computer networking
Ch.15 Web conferencing
Ch.16 Data security
Ch.17 Troubleshooting computer problems
Ch.18 Office ergonomics
Section 3: Using Microsoft office
Ch.19 Common Microsoft Office 2010 features
Ch.20 Using Microsoft Word
Ch.21 Using Microsoft Powerpoint
Ch.22 Using Microsoft Excel
Ch.23 Using Microsoft Publisher
Ch.24 Using Microsoft OneNote
Ch.25 Using Microsoft Outlook
Ch.26 Using Microsoft Web Applications
Section 4: Business documents
Ch.27 The Business letter
Ch.28 Other written comminications
Ch.29 Forms of address
Ch.30 Legal documents and terms
Section 5: Language usage
Ch.31 Grammar
Ch.32 Language usage and style
Ch.33 Common English usage problems
Ch.34 Spelling
Ch.35 Pronunciation
Ch.36 Punctuation
Ch.37 Numerals
Section 6: Financial activities
Ch.38 Bookkeeping and accounting
Ch.39 Business taxes
Ch.40 Banking
Ch.41 Business and financial information for small businesses
Ch.42 Weights and measures
Ch.43 Business math
Section 7: Career advancement
Ch.44 Your future
Ch.45 Presentation skills
Ch.46 Communications skills
Ch.47 Office management and supervision
A handbook for administrative assistants and secretarys covers such topics as telephone usage, keeping accurate records, making travel arrangements, e-mail, office equpiment and computers, Microsoft Office, business documents, and language usage
23.00 OFFT (10-106-6)
Added Author
Wilson, K. (Kevin), 1958-
Wauson, Jennifer.
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