Taking the lead : the management revolution / contributing authors Paul Sonnenburg, John Allman; prepared by Intelecom
Book | South-Western College Publishing | 1997 | 2nd ed.
Available at Gateway-Racine Campus General Collection (HD 30.412 T3.51 1997)
viii, 276 p. ; 24 cm.
For use with: Management: Meeting and exceeding customer expectations / [Warren] Plunkett and [Raymond] Attner, 6th ed.
Taking the lead: The Management revolution is a television-based course produced by Intelecom.
The central theme of the sixth edition is meeting and exceeding customer expectations by integrating a customer first theme into each of the basic management concepts. The new edition also discusses the contemporary management issues of quality, ethics, global applications, leadership, and diversity.
40.00 SUPER MGMT (10-196-1)
Plunkett, W. Richard (Warren Richard). Management.
Attner, Raymond F. Management.
INTELECOM Intelligent Telecommunications (Firm)
Taking the lead.
Management : Meeting and exceeding customer expectation.